Non-verbal communication is any information that is communicated without using words. The important characteristics of non-verbal communication are as follows:
No use of words: Non-verbal communication
is a communication without words or language like oral or written
communication. It uses gestures, facial expressions, eye contact, physical
proximity, touching etc. for communicating with others.
Different meaning: Non-verbal symbols can
many meanings. Cross-culture aspects give various meanings to same expression
in respect of non-verbal communication.
May conflict with verbal message: Non-verbal communication
is so deeply rooted, so unconscious, that you can express a verbal message and
then directly contradict it with a nonverbal message.
Informality: Non verbal communication does
not follow any rules, formality or structure like other communication. Most of
the cases people unconsciously and habitually engaged in non-verbal communication by moving the
various parts of the body.
Culturally determined: Non-verbal communication is learnt in childhood, passed on to you by your parents and others with whom you associate. Through this process of growing up in a particular society, you adopt the taints and mannerisms of your cultural group.
Shows feelings and attitudes: Facial expressions, gestures, body movements, the way you use your eyes – all communicate your feelings and emotions to others.
Happy Learning!
Anamika Gupta
IAAN
No comments:
Post a Comment