ETIQUETTE AND MANNERS

Etiquette is a code of polite conduct based on social acceptance and efficiency. With the same logic as traffic laws that ensure smooth transportation flow and prevent collisions, so there are societal rules designed to facilitate positive human exchanges and reduce conflict. When you know the rules of etiquette for any given situation, it increases your comfort, confidence and competence, and by extension, the ease and comfort of people around you.

Manners are polite behaviors that reflect an attitude of consideration, kindness and respect for others. You may not have been taught how to make proper introductions, but a kind person knows better than to belittle or embarrass another person in public or private. A well-mannered person also remembers to say “Please” and “Thank you” and refrains from interrupting others in the middle of a conversation.

Choose your words wisely and don’t rush to comment about things you don’t know much about. Being a good listener is often better than speaking. You don’t need to have an opinion on everything.

Think things out before you speak, especially if you are a person who may be poor at finding the right words to say. Don’t start a sentence, with ‘ums’ and ‘ers’ in between, it seems awkward and you should try speaking to yourself in front of a mirror, it works! It increases your confident in speaking.

Timing is very important. Always keep to time when honoring a meeting, date, event,etc. When you show up late, it says so much about your personality and the kind of regard you show to important things.

Always take note of what you pick out of the refrigerator at the office; if you haven't kept some food or drink in there you have no business taking anything out. Leftovers should also be thrown away rather than getting the refrigerator stocked with junks.

Listening is very important. It doesn't mean you must keep mute during a conversation, but showing a keen interest in the discussion and interjecting at an appropriate timing depicts that you are on the same page as your partner. 

Do not swear to use filth language and curse words. It is unprofessional! People who do this are usually very immature and have no self-control or respect for themselves and others!

Good manners are simply respect and consideration for others or being aware of the needs of others. They are the oil which lubricates the friction of interpersonal relations and creates a happy and successful society. So, Give Respect and Take Respect!

Happy Learning!

Anamika Gupta

IAAN